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Academic Support

You’re going back to school because you’re committed to your success. So are we.

Learning in a 100% online environment doesn’t mean learning without support. In addition to the support you’ll receive from your instructors and classmates, CSU Global’s student services will help you excel in the classroom and in your career.

As a CSU Global student, you’ll have access to live, expert tutors in over 300 subject areas. Our librarian is here to help you navigate our extensive online library and to advise you on your research. And when you’re ready to change careers or start a job search, we’re here with career coaching, resume-building tips, and more.

Make the best decisions for your future with CSU Global student success services.

CSU Global’s student success team provides a single point of communication for students in a variety of areas across the university. Advisors specialize in working with online students and are trained to help you through every step of your student journey.

Our mission is to provide you with customized student success services that help you achieve success in the classroom and beyond.

Support Services

Student Success Services

Your student success counselor is available by phone, email, and live chat to provide guidance on a variety of topics, including:

Our Student Success Promise

As a coach in your education, your student success counselor will assist with:

  • Developing meaningful education plans to satisfy your degree requirements for graduation
  • Coaching and support to help you anticipate and navigate roadblocks on your educational path
  • Evaluating progress towards educational goals
  • Identifying resources and services at CSU Global (Career Services, Learning Centers, Disability Services, Wellness)
  • Interpreting University requirements, policies, regulations, and procedures
  • Providing timely and accurate information during business hour

Virtual Writing Center

Although CSU Global is an online university, we offer many of the same resources and academic services as brick-and-mortar institutions, including an online writing center. Services through the center allow CSU Global students, faculty, and staff to strengthen their writing skills in and out of the classroom through engaged writing practices related to learning, teaching, and research.

Learn about the specific resources available through the Writing Center below.

On Demand Tutoring Services

Whether you have a quick question regarding your assignment, need help working through a problem, or just want to talk through a new concept that you’ve learned, CSU Global’s free tutoring services are just a click away.

With on-demand tutoring assistance, we allow you to continue learning and moving forward in your assignments, classes, and program with confidence and without delays. You can work with a real person, one-on-one, most times of the day or night.

You will be connected with a writing tutor, using a shared whiteboard that lets you type, paste information from a document, and upload documents for your tutor in a live interaction. You can schedule a session, do a drop-in, or ask a question through our virtual tutoring center whenever you need assistance.

Essay Reviews

Ensure that your writing assignments are up to par by utilizing our essay review service. Upload an essay, along with the assignment description, and select areas where you need assistance, such as the main idea/thesis, content development, organization, and more to receive personalized feedback. You can even select a tutor who specializes in your area of focus, such as ESL, business, or creative writing.

Writing Tutorials

Access to a number of writing tutorials through the writing center that can help you develop your writing, from conception to academic citation. You can access the following writing tutorial topics at any time through the student portal:

  • Rules and guidelines for academic writing
  • Deciphering an assignment
  • Exploring a topic
  • Finding and evaluating sources
  • Critical reading
  • Drafting and revising

APA Resources

CSU Global students are expected to use the APA style for written assignments. The writing center connects you with APA resources to assist you with formatting and implementing in-text and reference list citations, it also provides sample APA documents as a reference.

Additionally, faculty coaches are available to provide guidance on assignments and specific insights on CSU Global’s APA requirements. Appointments must be scheduled at least 2 days in advance, and are offered free of charge.

Common Writing Assignments

Review tips for success for the different types of writing assignments you will encounter as a CSU Global student. These typical assignments include:

  • Discussion board posts
  • Critical thinking papers and essays
  • Visual presentations
  • Memos and emails
  • Annotated bibliographies
  • Literature reviews
  • Capstone projects

The writing center helps you decipher expectations, use appropriate academic writing style, provide evidence for arguments, and practice APA style for each of these types of writing to guide you toward effective written communication.

Career Services

At CSU Global you get more than an education; you get extended guidance and support throughout your career journey. Your degree was one goal. Your career is your next. Take a look at how we work to help you achieve both.

Career Development Services

24/7 Online Library Access

At any time, from anywhere you can get online, you’ll have access to credible and scholarly sources through the easy-to-use CSU Global Online Library. Get 24/7 access to a collection of databases including journals, industry-specific publications, ebooks, government information, and more, including:

  • Self-Guided Tutorials: Learn how to use the library, how to find the information you need quickly, how to use it most effectively, and how to properly cite your sources.
  • One-on-One Online Sessions with the Librarian: CSU Global’s librarian is available to help you online, one-on-one. He’ll make an appointment with you that works with your schedule.
  • Writing Tutorials: We know that strong writing skills are vital to your success in your classes and in the workplace. The CSU Global Library offers easy access to resources to help you develop those skills.
  • APA Resource Guides: In most CSU Global courses, you’ll use APA Style to format your papers. The online library offers resources to help you with this, including templates, sample papers, and references to help answer specific questions.

CSU Global’s technical support is available 24/7.

Because our courses are 100% online, it’s important that all of our systems are always working for you, whenever your coursework fits into your schedule. That’s why our online learning platform provides 24/7 technical support, always just a click away.

Just use the link at the top of every page within the online learning program, and you’ll have access to

  • Phone calls answered quickly by a live agent, 24/7.
  • Online chat with response from a live agent.
  • Webform with email response within the hour.
  • Student/Instructor FAQs.
  • A searchable self-help knowledge base.

CSU Global is here to support you at every step of your educational journey, at any time of the day or night.

Learn More About Safe Computing

Disability Services

Disability Services at CSU Global works with faculty, staff, and students to create an inclusive learning environment, removing educational barriers so students can achieve their academic goals.

Disability & Accessibility Services

Want To Know More?

Ready to learn more about how to move forward with CSU Global? Complete the form below and we’ll be in touch to answer any questions and help you get started.