Student Payment Policies

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Student Payments

All CSU Global tuition and other charges may be paid online through the Student Portal using the following methods:

Electronic payment from checking/savings account (CSU Global accepts debit cards, but they are not authorized for automatic deductions).
MasterCard
Visa
Discover
American Express

Students may also pay by check or money order. Check or money order payments by mail must be received by the due date. Make checks and money orders payable to Colorado State University Global and mail to:

Colorado State University Global
Attention: Student Accounts

P.O. Box 735246

Dallas, TX 75373-5246

Billing Notification

Students will receive all billing notices through their CSU Global email account and/or their Student Portal and may also receive paper bills by mail at the address provided by the student. Payment is due by the first day of class in each term unless another payment option has been approved.

If payment or payment arrangements have not been made by the drop period, you may be administratively dropped from your course(s).

Payment Options

Students who do not have a valid social security number on file with the university will be required to pay 100% of their term charges by the first day of the term regardless of their preferred payment options.

Cash Payment

Unless approved for another financing option prior to the start of the term, students are required to pay 50% of their tuition by the first day of the term and the remaining 50% of their tuition 30 days into the term using one of the accepted payment methods.

Employer Reimbursement Tuition Deferment

Students may defer their tuition until the end of the term if they are eligible for a qualified employer tuition reimbursement programs. The Deferred Payment Agreement must be submitted and approved by the first day of class. Full payment is due no later than 30 days after the course is completed. At this time, students are responsible for any unpaid tuition and other charges. Students should contact Student Financial Services for more information.

Third-Party Billing

Students may have their tuition and other charges paid for by a third party such as a non-profit organization or other entity. The Deferred Payment Agreement must be submitted and approved along with an approved billing authorization or voucher from the third party payer by the first day of class. The Third Party Sponsor will be billed directly for allowable charges. Full payment is due no later than 30 days after the course is completed. Students are responsible for any unpaid tuition and other charges.

Military Benefits

A variety of military benefits are available based on the student’s status. CSU Global will defer payment until 30 days after the end of the term for the benefits to process. Charges not covered by military benefits are the responsibility of the student. All military benefits requests must be submitted and approved prior to the start of the term.

Financial Aid

The Federal Financial Aid programs offered at CSU Global include the Federal Pell Grant, Federal Direct Stafford Loans, and Federal Direct PLUS Loans. Not all students will qualify for all types of Financial Aid available, and your eligibility is determined based on your Free Application for Federal Student Aid (FAFSA). All financial aid packages must be approved and accepted prior to the start of the term.

Financial Aid Tuition Deferral

Students who begin attendance in a trimester as less than half-time (fewer than 6 credits for undergraduate students or fewer than 3 credits for graduate students) will not qualify for a financial aid loan disbursement. In order to quality for a financial aid loan disbursement during that trimester, they must achieve an enrollment status of half-time attendance or higher. Since loan funding may not be received until a future term with a trimester, Financial Aid students may apply to have their tuition deferred until 30 days into the final term of their trimester by completing the Financial Aid Deferment Agreement. All required financial aid documentation and award acceptance must be completed prior to the beginning of each term in which the student wants to apply for the tuition deferral. Students must have enough accepted financial aid to cover estimated charges for the trimester. Pell Grant alone is insufficient to cover all direct costs in a term. Students who do not qualify for financial aid disbursements by the payment due date are responsible for any unpaid tuition and other charges.

Good Financial Standing

A student is considered to be in good financial standing with the university if:

Current term payment has been made or arrangements to pay are on file.
There is no prior term balance of $200 or more.
There is no current financial related hold on their student record.
No outstanding account balance has been referred to a third party collector.

Outstanding Account Balances

Students with unpaid tuition of $200 or more 30 days after the start of class may have a registration and/or transcript hold placed on their account unless a deferred payment option (military benefits, tuition reimbursement, or third-party tuition assistance) has been approved. Students with an approved deferred payment option have until 30 days after the end of the term; at which time, a registration and/or transcript hold will be placed on their account. Financial Aid students with an approved Financial Aid Deferment Agreement on file, will have their tuition payment deferred until 30 days into the final term of their trimester.

Students will be offered the option of setting up a payment plan for past due balances for a $25 enrollment fee; however, students will not be allowed to register and/or may be removed from future registrations until the account is paid in full.

Any account not paid within 90 days after the end of a term, or the end of the academic year for financial aid students, will be referred to a collections agency.

Delinquent Student Accounts

Students are subject to any or all of the following actions if they have a delinquent debt to CSU Global:

Administratively withdrawn
Transcripts withheld
Degree withheld
Unregistered from current or future course(s)
No future course registrations allowed
Turned over to a collection agency

Reasonable collection/legal costs will be added to the amount due. A $10.00 late fee will be charged for payments 15 days past their due date, and a $25.00 fee will be for insufficient funds when payments are electronically processed. A $35.00 fee will be assessed for returned checks. Students who have been referred to an outside collection agency will be required to pay all charges by the first day of the term or may be dropped from their course(s).

Private and Alternative Loan Programs

Students may apply for private or alternative loan programs through their preferred lenders. Private loans will not be certified for more than the student’s cost of attendance minus other financial resources that the student is receiving. Further, students are subject to the criteria as determined by the individual lender.

It is recommended for students to apply for federal aid before applying for private or alternative loans to ensure that he/she can be informed on all available educational financing options. Other restrictions or requirements may apply in order for a private or alternative loan to be disbursed. Students should contact Student Financial Services for more information regarding the requirements to obtain a private educational loan.

Student Loan Code of Conduct

As a participant in the federal student aid programs, and more specifically the student loan programs, CSU Global is required to develop, publish, administer, and enforce a code of conduct that complies with the Higher Education Opportunity Act of 2008. The obligations set out in this policy do not modify or supersede requirements previously set forth by other State and Federal law. This policy applies to all employees in Student Financial Services and all other CSU Global employees who have responsibilities related to education loans or other forms of student financial aid. Agents of the university with responsibility for education loans or other student financial aid are also expected to abide by the terms of this policy.

CSU Global will not enter into any revenue-sharing arrangement with any lender.
When participating in the Federal Family Education Loan Program (FFELP), CSU Global will not assign a first-time borrower’s federal loan, through award packaging or other methods, to a particular lender. CSU Global will not refuse to certify, nor delay certification of, any federal loan based on the borrower’s selection or a particular lender or guaranty agency.
CSU Global will not request or accept from any lender any offer of funds to be used for private education loans (as defined in the Federal Truth in Lending Act), including funds for an opportunity pool loan, to students in exchange for the university providing concessions or promises regarding providing the lender with (i) a specified number of federal loans; (ii) a specified federal loan volume; or a preferred lender arrangement for federal loans.
CSU Global will not permit a private educational lender (as defined in the Federal Truth in Lending Act) to use the institution’s name, emblem, mascot, logo, or any other words, pictures, or symbols associated with CSU Global to imply endorsement of private educational loans by that lender.
CSU Global will not request or accept from any lender any assistance with call center staffing or financial aid office staffing. Nothing in this section, however, prevents CSU Global from accepting assistance from a lender related to (i) professional development training for its staff; (ii) providing educational counseling materials, financial literacy materials, or debt management materials to borrowers, provided that such materials disclose to borrowers the identification of any lender .that assisted in preparing or providing such materials; or (iii) staffing services on a short-term, nonrecurring basis to assist CSU Global with financial aid-related functions during emergencies, including State-declared or federally declared natural disasters, federally declared national disasters, and other localized disasters and emergencies identified by the Secretary of Education.
No employee shall have a conflict of interest with respect to any education loan or other student financial aid for which the employee has responsibility.
No employee may process any transaction related to his/her own personal financial aid eligibility or that of a relative. For the purposes of this Policy, a “relative” is defined as an individual with whom an employee has a relationship by blood, marriage, adoption, domestic partnership, or other personal relationship in which objectivity might be impaired.
No employee may accept any gift from a lender, guarantor, or servicer of education loans. A gift to a family member of an employee or to any other individual based on that individual’s relationship with the employee shall be considered a gift to the employee if the gift is given with the knowledge and acquiescence of the employee and the employee has reason to believe the gift was given because of the employee’s position at the university.
No employee shall accept from any lender or affiliate of any lender any fee, payment, or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans.
No employee who serves on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors may receive anything of value from the lender, guarantor, or group of lenders or guarantors in return for that service. The employee may be reimbursed for reasonable expenses incurred in serving on such boards, commissions or groups.